Professionals across 15 countries
LEADING MULTI-VERTICAL BPO SERVICE PROVIDER
TECHNOLOGY-LED FRONT OFFICE TRANSFORMATION
PLATFORM-LED MIDDLE AND BACK OFFICE TRANSFORMATION
Connectivity is altering the world around us and at the heart of it is technology evolution. This change is driven by Digital Interfaces, Internet of Things, Mobility, Analytics, Cloud, Security and Social Media. It is vital for businesses to be future-ready by acknowledging ‘digital’ as an inherent part of their strategy – Tech Mahindra Business Process Services (BPS) is at the forefront of this technology evolution.
Tech Mahindra Business Process Services provides Next Gen Digital CX & Back Office services across multiple industries, which include Communication, Media & Entertainment, Retail & CPG, Healthcare & Life Science, Banking & Financial Services, Transport, Hospitality & Logistics and Manufacturing & Utilities.
Our solutions are based on Next Gen AAC Model I.e. Analytics, Automation and Consulting and delivered through a highly skilled multilingual Human Digital Workforce of 60K+ operating from 28 Delivery Centers spread across 13 countries.
Our approach is to understand the customer’s world, and partner more collaboratively to increase business value, deliver transformational benefits, bring in efficiency drivers through platform-based solutions, automation via robotics and AI, and ultimately focus on helping them gain success in an increasingly digital and disruptive world.
From the lineage perspective we are part of Tech Mahindra a USD 5.2 billion company with 125K+ professionals across 90 countries, helping 973 global customers including Fortune 500 companies. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).
Collectively we are part of the USD 21 Billion Mahindra Group that employs more than 240,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.
We have built our expertise and intellectual property over the years to partner with the major players in the Telecom industry and these include:
The organization has greater flexibility to undertake strong strategic decisions to plan & deliver business transformational requirements of its clients and is resistant to economic shocks.
All the acquisitions and collaboration makes us one arduous & agile Business Service Provider across the board.
EMPLOYEE CENTRIC BUSINESS STRATEGY
We strive to take the WAH option a notch above with focus on Employee Flexibility & Mobility while ensuring a sincere effort to maintain a satisfactory work – life balance.
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