Transform Today to Unlock Success in the Digital Age
The industry is facing tough competition from new disruptive hospitality service providers, low customer retention, high costs, the need to differentiate from competition and offer innovative and unique services from increasingly demanding customers.
Tech Mahindra Business Process Services provides end-to-end services for the Travel and Hospitality sector through analytics, consulting, and automation.
Multi-channel workforce management
Voice (cloud-based/on premises)
Process Maturity Models
Process maturity models for Sales, Customer service, Collections
Evaluating capability and maturity of hospitality business processes
Performance visualization for hospitality
Single unified view
Provide key trends at the click of a button
Social media monitoring and analytics
Loyalty management analytics
Data segmentation and tracking
Digitized knowledge management solution
Intelligent Voice Support
Intelligent virtual assistant-multilevel interactive customer assistance
Predictive and preview dialer support
Productive management solution
Document management solution
Our core services include:
Evaluating capability of and maturity of hospitality business processes
Provide key trends at a click of a button
Thank you for registering for the Work at Home Webinar scheduled for 22 April 2020. We will share the webinar details with you on your email address on 20 April 2020. Let’s connect soon!
Thank you for your message. It has been sent. We will get back to you soon!
Thank you for registering for the webinar – Tech Mahindra Digital Process Transformation Capabilities. We have sent the webinar details to your email address.
So please mark your calendar for 02 April 2020, 11 AM CET | 3: 30 PM IST.