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SOCIO

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Know Your Customer

Social Media marketing is increasingly becoming a preferred marketing medium across industries. Businesses are also looking at innovative ways to leverage social media to offer services to their customers. Customer service is one of the most preferred processes to move to social media with prominent benefits such as:

Customer Experience
Enhancement

Increase in
Revenues

Increase in
Customer base

Cost
Reduction

How Does SOCIO Work?

SOCIO is a 360o solution for social media management. It manages social media channels, provides insights, and helps build your brand presence across social channels. Our Social Media Command Center (SMCC) provides end-to-end social media services including:

Workflow Management

Integrated Lead Management

Integrated Campaign Management

Capability Across Channels and Track All Posts (Facebook, Twitter, and LinkedIn)

Expert Social Media Analytics Services and Engagement Services

Workflow Management

Integrated Lead Management

Integrated Campaign Management

Capability Across Channels and Track All Posts (Facebook, Twitter, and LinkedIn)

Expert Social Media Analytics Services and Engagement Services

Why TechM BPS?

Gain business insights from Social Data

Better customer relationship

Direct
monetization

Low cost, targeted campaigns for wider reach

Improve brand image and reduce brand damage through instant crisis management

Gain business insights from Social Data

Better customer relationship

Direct
monetization

Improve brand image and reduce brand damage through instant crisis management

Low cost, targeted campaigns for wider reach

TechM BPS RPA’s Pillars of Success

Get in touch
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