In the digital ecosystem, increasing customer expectations are the norm. Traditional businesses face competition from emerging players. This calls for transformation of their business and operating models and the need to continuously improve processes, make systems more efficient and enchance performance and outcomes.

The TechM BPS Edge

Tech Mahindra BPS offers rapidly deployable platform solutions and services to drive innovation, boost performance, and cultivate an ecosystems of collaborators.

Our platform Solutions:


SOCIO - Analytics, Reports and Engagement

  • End-to-end social media managment
  • Insights from social data, customized dashboards and potiential monetizing opportunities

UNO - Robotic Process Automation

  • Desktop automation platform
  • Enables robotic process automation and desktop unification without any integration with IT systems

TACTIX - In-house AI platform

  • IT/business operations optimization using natural language processing (NLP) and machine learning
  • Improve recommendations using social intelligence and assist SMEs