Digital Operations

Automation Assessment and Enablement Consulting

We carefully assess the automation potential of processes, strategize based on business priority, develop a proof of concept, and implement RPA along with organizational change management. We focus on process performance issues, operational efficiency, and organization-wide bottom line improvement.

Analytics Enablement Consulting

Analytics is transforming contact centers into data-driven decision making organizations. We help customers leverage all sources of data to predict, model, and identify key business risks through advanced analytics.

AI, Blockchain/ Advanced Technology enablement consulting

Organizations worldwide are cautiously adopting IoT, Automation, AI and Blockchain. They are gaining momentum and being considered as transformational elements that CxOs can’t ignore. TechMBPS’ Business Transformation Services (BTS) has established COEs across all new-age technologies that support the adoption of these technologies.

People Performance Management

It is important to ensure periodic performance review, development plan, and effectiveness of people post feedback and bridge the gap. We support our customers to improve their performance management process through our comprehensive services.

Telecom Expense Management System (TEMS)

Telecom teams are always under pressure to keep track of services and devices used by employees and deliver actionable business insights to help cut costs. Transform your order management process to provide best-in-class digital customer experience without sacrificing security, scale, accuracy, and speed.