Business Process Services
Positioned as STAR PERFORMER in Everest Group Contact Center Outsourcing (CCO) Services PEAK MatrixTH Assessment 2019.
Earns “Leader” Position in the NelsonHall Digital CX Services Overall NEAT Evaluation & in all three-market segments of respective NEAT.
wins the NASSCOM
TechM BPS wins the NASSCOM Customer Service Excellence Awards 2018.
Customer Excellence Award in the ‘Co-Creation’ category at the #NASSCOMBPM Strategy Summit 2018
Expert Consultation for Future Ready Business
Enabled BPS services using
Smart Analytics, Intelligent Automation and AI
Utilities Recommendation Engine leveraging Smart Analytics for data driven & customer focused decisions
Read about TechM BPS Kaizen activities
$1 Million new revenue for every Million subscriber base…
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Did you know, you can reduce your financial service cost by up to 75%?
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Bringing together Analytics, Automation and Consulting for a unified management and support.
Leverage experience of successfully handling more than 100 million end customers
Next Gen Digital CX & Back Office services across multiple industries.
We work on the ideology to disrupt customer’s legacy process by digitalizing its end-to-end product lifecycle by introducing AAC (Automation, Analytics & Consulting) methodology with focus on improving & delivering perpetual positive CX.
To have a better understanding of our skills, see how we have approached each problem with #HelloBPS.
Analytics-powered Utilities Recommendation Engine for real time predictions & insights to improve customer experience in utilities
Leverage our IoT Services to ensure better fleet control management in the travel sector
Revolutionizing Banking by Leveraging Blockchain Technology to eliminate inefficiencies & decrease the risk of fraud BFSI
Transforming Enterprises with our Desktop Unification and RPA Services Next Gen Service Desk
Professionals across 15 countries
Over the years, we have been transforming businesses and delivering value to our clients and our long-standing partnership is a proof of the trust that our clients have in us. Listen to some of our clients share their stories and experiences with TechM BPS.
RISE is not just an idea. It is our driving purpose and a sentiment that runs across our business groups, striving together to bring about a change.