Revolutionizing Healthcare and Life Sciences

Our research says:

Digital technologies help patients live longer and healthier lives and empower them with state-of-the-art health facilities. Providers, Payers and the Life Sciences companies are witnessing the disruption caused by digital technologies and are looking for opportunities to increase their market share:

The following digital technologies are here to stay:
  • Tele-medicine
  • Mobility solutions
  • Cloud accessible patients records
  • Wearables
  • Bots and artificial intelligence
  • Big data and analytics

Moreover the Life Sciences industry is facing challenges to keep up with the ever changing regulatory guidelines in Clinical Operations, Drug Safety and Artwork, and Packaging and Label management. There is a need to re-focus on improving health outcomes by providing digital technologies and business transformation solutions.

The Tech Mahindra BPS edge:

Tech Mahindra Business Process Services is re-defining the entire spectrum of Healthcare and Life Sciences companies by transforming them to digital enterprises.

Our End-to-end capabilities include:

  • Business consulting
  • AE medical contact center
  • Pharmacovigilance services
  • Packaging, artwork and label management
  • Digital design center services
  • Remote patient monitoring
  • Patient support, technical support and helpdesk support
  • Next-gen digital solutions
  • Revenue cycle management
  • Care management
  • Claims adjudication

With our domain knowledge and expertise in Business Process Management, we enable healthcare companies to:

  • Establish efficiencies of scale
  • Provide accessible health care
  • Reduce hospital re-admissions
  • Focus on value

Who are our clients?

We have partnered with some of the leading global pharma, biotech, medical device, healthcare providers and health plan companies and several government and private healthcare provider organizations across the world.

Our customer base includes:
  • 3 of the top 5 global pharmaceuticals
  • 2 of the top 10 biotech giants
  • 3 of the top 5 health insurance companies