TechM BPS Consulting team performs a comprehensive study to gauge a 360 degree view of customer experience. To get a comparative view we identify and benchmark performance against competitors/industry peers.
Approach: Benchmarking study done across each customer touch points:
GDPR mandates businesses to comply with the data protection rules and put the power back in the hands of citizens. We will help you transition better.
What has changed?
Here are three steps to get you prepared for GDPR
Traditional ‘silo’ approach towards GRC activities negatively impact operation costs, GRC metrics, and increase the risks to your organization resulting in a negative impact on the organizational levers of People, Processes, and Technology. TechMBPS’ Business Transformation Services (BTS) helps our customers achieve strategic objectives in a reliable and sustainable manner.
Our services include:
While undertaking Change Management, it is important to factor in all business aspects that will be affected and extra support needs to be provided to ensure a smooth transition. Based on the magnitude of impact that change can have on business processes we have developed a change management framework.
What does it achieve?
We have undertaken several change management projects and helped clients achieve:
A successful Transition Management project requires a smooth transition of operations, without disrupting service, and start delivering on the commercial aspect. We are helping customers achieve their business goals by ensuring service continuity and mitigating risks.