40,500+

Professionals across 15 countries

24 Delivery Centers

50+

Languages

150+

Global Customers

Leading Multi-Vertical BPO Service Provider

Technology-led front office transformation

Platform-led middle and back office transformation

Tech Mahindra Business Process Services is the Business Process Outsourcing unit of Tech Mahindra, which is $4.9 Billion dollar conglomerate operating from more than 90 countries with a workforce of 113,500+.

Tech Mahindra Business Process Services provides Next Gen Digital CX & Back Office services across multiple industries, which include Communication, Media & Entertainment, Retail & CPG, Healthcare & Life Science, Banking & Financial Services, Transport, Hospitality & Logistics and Manufacturing & Utilities.

We work on the ideology to disrupt customer's legacy process by digitalizing its end-to-end product lifecycle by introducing AAC (Automation, Analytics & Consulting) methodology with focus on improving & delivering perpetual positive CX. With the emphasis on incubating BPaaS elucidations (Including our comprehensive technology alliance relationship), which include Platform & Point Solutions of plug and play model, we look forward to achieve optimum productivity by cannibalizing, transforming and delivering positive CX.

The Mahindra Group is a USD 21 billion federation of companies that enables people to rise through innovative mobility solutions, driving rural prosperity, enhancing urban living, nurturing new businesses and fostering communities. It enjoys a leadership position in utility vehicles, information technology, financial services and vacation ownership in India and is the world's largest tractor company, by volume. It also enjoys a strong presence in agribusiness, aerospace, commercial vehicles, components, defense, logistics, real estate, renewable energy, speedboats and steel, amongst other businesses. Headquartered in India, Mahindra employs over 200,000 people across 100 countries. Learn more about Mahindra on www.mahindra.com / Twitter and Facebook: @MahindraRise

Global Footprint

15 Countries

24 Delivery Centers

50+ Languages

Leadership Team

leader

Ritesh Idnani

PRESIDENT

leader

Birendra Sen

BUSINESS LEADER

leader

Sohit Brahmawar

HEAD - COMMUNICATIONS
MEDIA AND ENTERTAINMENT GLOBAL OPERATIONS

leader

Vijay Rangineni

HEAD - ENTERPRISE
GLOBAL OPERATIONS

leader

Narinder Sethi

GLOBAL HEAD -
BUSINESS EXCELLENCE

leader

Brijendra Sharma

HEAD BUSINESS TRANSFORMATION
SERVICES (CONSULTING) AND BPS MIDDLE OFFICE

leader

Anand Achuthan

GROUP HEAD -
PHILIPPINES REGION

leader

Prabhjinder Bedi

HEAD SALES - EMEA

leader

Vishal Kapoor

GLOBAL HEAD ALLIANCES &
SALES HEAD - AMERICAS, APC & ANZ

leader

Suchitra Kerkar

HEAD - HUMAN RESOURCES

leader

Anil Rander

HEAD - FINANCE

leader

Amit Dhingra

GLOBAL HEAD - TRANSITION, SHARED SERVICES AND INTERNATIONAL DELIVERY LOCATIONS

leader

Abdul Latif

HEAD - SUPPORT